Frequently Asked Questions
Q: Can I cancel my booking? A: Yes - please refer to our terms and conditions. Q: Can I book for more than 8 passengers? A: Yes it is possible for us to cater for larger groups of more than 8 passengers. Please call us to enquire for prices and bookings. Q: How early do I need to book my taxi? A: We recommend you book your taxi a miniumum of 6 hours in advance on the phone. In many cases we are able to provide vehicles on much shorter notice so please call us and check availability. Q: Are your prices per vehicle or per person? A: All prices are per vehicle. Q: Are there any hidden charges? A: No. The price you see is the price you pay. Credit card surcharges, if any, are shown upfront before you book online. Q: Are you a licenced company? A: Yes, we are registered. Q: What types of vehicles do you use? A: We have a range of vehicles ranging from Saloons, Estates, MPV's and MPV+ vehicles which can cater for upto 8 passengers. Q: How long have you been in business? A: Our management team have been in the passenger logistics and transportation business for over 15 years. Q: What airports do you cover? A: We cover all major London Airports which include Gatwick, Gatwick, Stansted, Luton and London City Airport.. Q: Can I pay in cash? A: Yes, please pay the driver in Pounds Sterling (£) at the end of the journey. Q: Can I pay by credit or debit card? A: Yes. You can use your credit or debit card to pay regardless or whether or not you have a paypal account. |